Q: What is the return policy for KYRMedia?
A: Product purchased through KYRMedia cannot be returned. Many of the products are electronic based media, and therefore are not a physical product that can be returned. Physical products such as books are actually purchased from the primary distributor, Amazon or eBooks.com, and therefore they offer their own return policy. Please contact the firm those products were purchased from to determine the return policy.
Q: How long until I receive my product?
A: If the product is an electronic product (ebook), then you should receive the link to download that book immediately after the conclusion of your purchase transaction. Physical products will be shipped from the distribution center and should arrive at your shipping destination within 10 days.
Q: What do I do if I donít receive my purchased product?
A: You should contact the original seller/distributor. If contacting KYRMedia, please call 888-569-0464 and leave a message or send an email to feedback @ kyrmedia.com
Q: What are the methods of payment?
A: You may purchase your products with major credit cards or through a paypal account when purchasing directly from KYRMedia. When purchasing from a distributor, they will likely also accept all major credit cards.